The situation
Mark runs a small residential electrical business. Work was steady — but quoting was the bottleneck.
By the time Mark finished a full day on the tools, he'd sit down at night to:
- rewrite scope notes into a "proper quote"
- search old spreadsheets for pricing
- double-check totals and GST
- format it so it looked professional
Most nights it took 2–3 hours.
The pain (and the real cost)
The cost wasn't just time — it was missed work.
- Customers were getting quotes from faster competitors first
- Mark was losing jobs simply because he replied too late
- Under pressure, he'd "rough estimate" and **underquote** to win work
- The stress followed him home — quoting became the thing he dreaded most
Mark put it simply:
"I felt like I was working harder every year… and still leaving money on the table."
The breaking point
One week, Mark lost three decent jobs — not because he was expensive, but because he was slow.
A customer messaged:
"Thanks — we went with someone who got the quote across same day."
That was the moment Mark realised he didn't have a work problem.
He had a quoting system problem.
The switch to QuoteOS
Mark set up his pricing library once (the rates he already used) and tested QuoteOS with a real job description.
Instead of building a quote from scratch, he simply described the work — like he would to another electrician.
QuoteOS:
- matched the work to his pricing library
- generated line items automatically
- calculated totals and GST
- produced a professional quote layout
The transformation
Within the first week, Mark noticed:
- **Same-day quoting** became normal
- He stopped losing jobs to "fast responders"
- Quotes felt consistent and professional
- Pricing confidence improved — less guesswork, fewer margin leaks
Results (conservative)
- **6–8 hours/week saved** on admin
- Quotes sent **2–3× faster**
- Fewer underquoted jobs
- Less stress at home
The human outcome
This was the part Mark didn't expect.
"I'm not quoting at 9pm anymore. I finish work and actually switch off."
More time with family.
More confidence sending quotes.
Less mental load.
If you're in the same position
If quoting is taking your nights, you're not alone — and it's not a discipline issue.
QuoteOS makes quoting feel easy again.
If you're in the same position
QuoteOS makes quoting feel easy again. Turn job descriptions into professional quotes in minutes.
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